Listen Like This, and People Will Trust You More

• Ask open-ended questions
• Show interest in what they say
• Use cues like eye contact and nodding
• Say things like “I see” or “I get it”
• Don’t interrupt
• Paraphrase to confirm understanding
• Ask if something’s unclear
• Wait before sharing your opinion 

Use these with job seekers, families, employers—anyone you work with.

For More: Important Active Listening...