3 Strategies for Building Trust with Job Seekers

Building trust with job seekers is key for understanding their preferences and aspirations, improving job matches, and minimizing the need for support after hire:

1. Focus and Attend: Make eye contact and offer brief affirmations like “I see” and “I understand”.
2. Clarify: Ask open-ended questions to gain a depth of understanding about interests, skills, preferences, and aspirations.
3. Reflect: Paraphrase what has been said to demonstrate understanding.

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